Returns

Can I return my order?

Would you like to return an item? First get in touch with us at hello@blossombliss.nl. If you meet the return requirements, we'll send you a return label so you can return your order at a PostNL point (cost at your own expense).

Our silk bouquets are composed by hand and sold as unique items. We post several photos, often a video and a close-up so you can examine the bouquet thoroughly. Should it nonetheless turn out that the bouquet is not what you wanted, send us an email. We'll then contact you to work out a suitable solution together.

Please note: custom bouquets are specially made to measure and cut, and cannot be returned.

Please bear in mind that returning products is entirely at your own risk. Should the product be damaged or the packaging more damaged than necessary to try the product, we may charge you for this loss of value. So handle the product with care and make sure it is well packaged for a return.

Return requirements

• The customer has at least 14 days to report the return.
• After this notification, the customer has another 14 days to actually return it.
• The refund must take place within a maximum of 14 days after the return notification.

Are there costs for returning?

The shipping costs for returning are at your own expense.